JOB VACANCIES

We will be re-opening on the 1st September and will be recruiting for key positions in the forthcoming months.

All HR enquiries should be directed to Elizabeth.Newmarch@gladlib.org

RECRUITING NOW

Gladstone’s Library is a unique international institution - a Library where you can also stay and enjoy great food and warm hospitality. A Grade 1 listed building, with 26 bedrooms, conference rooms, restaurant and a year-round programme of events and courses, this is a fascinating and stimulating place to be.

In preparation for our re-opening in September, we are now recruiting various roles in our operational departments:

Head Housekeeper (25hrs)

Key qualities

Co-ordinating the cleaning and care of our 26 bedrooms with a 97% occupancy rate takes someone who is organised, hard-working with high expectations, attention to detail and a passion for hospitality. This is a hands-on role so you will lead your team by example, ensuring all bedrooms are prepared to your high standards. Time-management skills will be essential to ensure that shift tasks are prioritised effectively and to the required standard. You will be a confidant communicator with a positive outlook, committed to training and coaching your team to get the best out of them and achieve consistent results. You must be able to work well with other departments, including Reception and Maintenance. Gladstone's Library guests enjoy getting to know all our team so you will be approachable and enjoy this interaction. You will be passionate about delivering great customer experience and will want to be part of a unique and purposeful charitable organisation, as it begins a new chapter in its long history.

Click here to access the full job description for the position of Head Housekeeper.

What we will offer:

Gladstone’s Library is proud to be a Living Wage Foundation employer. We pay the Real Living Wage because we believe that our employees deserve a wage that meets everyday needs. The Real Living Wage is the only wage based on what people need to live.

The opportunity to be an important part of a unique and growing organisation

A comfortable and stimulating work environment with sociable hours
Pension scheme
2 weeks off at Christmas (the Library closes for Christmas)
21 days annual leave entitlement pro rata

Hours of work:

25 hours

Additional hours, paid as overtime, will be available to all housekeeping team members to cover holidays/sickness

Shift patterns will be 5 out of 7 days, typically 8am-1pm, with a variety of shifts. We manage a fair shift request system and rotas are drafted 2 weeks prior.

Contract: Permanent

Rate of pay: £11 per hour

Closing date for applications: 12th July

Start date: 18th August

To apply, please send a covering letter and your current CV to: Elizabeth.Newmarch@gladlib.org

Chefs

1 x Chef de Partie (37.5hrs) , 2 x Commis (25hrs+)

Key qualities

Our 50-seater restaurant is the hub of the Library, the place for people to meet, relax and enjoy great food throughout the day. Led by our Head Chef, our chefs will be involved with all elements of our busy kitchen – producing seasonal menus from scratch, sourcing new suppliers and ingredients and preparing fresh, delicious food to a consistently great standard. You need to love food and particularly understand how to get the best from your ingredients to create breakfast, lunch, dinner and tasty treats for our diverse audience.

We also offer sociable hours (7am – 8.30pm), paid overtime and 2 weeks off at Christmas!

Your work ethic will reflect the liberal and inclusive values of the Library - we are a friendly, committed team and we will all be working together to re-launch the Library for a new exciting chapter in its long history.

Requirements:

Passion for food and hospitality Interest in food trends and creative with ingredients, especially vegetarian/vegan
Able to independently run a service
Previous experience in a similar role
Relevant and trade qualifications

What we offer:

Good management support with a diverse and experienced team
A creative and stimulating work environment
A good work-life balance with sociable hours (our restaurant is open 7am-8pm 7 days a week)
Free staff parking (public transport links in Hawarden)
Two weeks leave at Christmas
Uniform provided
21 days annual leave pro rata

Contracts Available: 1 x Breakfast Chef / Demi Chef de Partie £11.50 per hour, 1 x Commis Chef 25hrs (minimum) £9.50 per hr

5 days across a 7-day period arranged according to the needs of business Our restaurant operates from 7.00am to 8pm 7 days per week. Gladstone’s Library closes for 2 weeks at Christmas.

Please note that paid overtime will be available to cover annual leave and sickness.

Start date: 18th August

Please see the Gladstone’s Library website for full details of our privacy policy.

To apply, please send a cover letter and your current CV to: Elizabeth.Newmarch@gladlib.org

RESTAURANT TEAM MEMBERS (15-30hrs)

Gladstone’s Library is a unique international institution - a renowned Library where you can also stay and enjoy great food and warm hospitality. A Grade 1 listed building, with 26 bedrooms, conference rooms, restaurant and a year-round programme of events and courses, this is a fascinating and stimulating place to be.

In preparation for the re-launch of our bistro restaurant, we are now recruiting for our Restaurant Team

Our Restaurant is a welcoming place for guests to enjoy breakfast, lunch and dinner and everything inbetween. It’s one of the reasons why people book to stay at the Library. Some of our guests want to come and eat quietly, while reading and others love to chat and mingle with other guests.

Key qualities

You will be confident and really enjoy being around people. Our team need to be great listeners and intuitive so that we can quickly assess our guests’ needs. You will be approachable and calm under pressure, full of solutions rather than problems. We’re looking for team players who are happy to ask for and offer help, able to support colleagues and learn together.

Responsibilities

Our guests want to feel welcomed by someone who they can trust is going to look after them during their visit. So, you will confidently meet guests on arrival, be knowledgeable and interested in the food and drink you are serving (taste-testing will be required) and ensure our high standards of service are consistently met throughout your service. You will also assist with conferences and events, engage with organisers and be helpful to ensure their delegates are well looked after.

Required Skills:

Experience in a hospitality/customer-focused environment
You must respect and support the liberal and inclusive values of the Library and reflect these in your everyday performance
Committed to learning and supportive of your colleagues
You must want to be part of a purposeful organisation
Presentable, personable and articulate
You must be 18 years of age

What we will offer:

A comfortable and stimulating work environment with sociable hours
The opportunity to be an important part of a unique and growing organisation
Pension scheme
2 weeks off at Christmas (the Library closes for Christmas from the 20^th Dec – 3^rd Jan)
Uniform provided
21 days annual leave entitlement pro rata

You must be a fluent English speaker, must provide proof of identity, eligibility to work in UK and any relevant qualifications and references.

Hours of work

We have a variety of contracts available from between 12-30 hours with paid overtime. The restaurant is open 7 days a week from 7am until 8.30pm so hours will reflect this.

Rotas will be confirmed a week prior with flexible shift patterns and a fair requests procedure.

We will also be advertising for casual roles nearer to our opening date. We are ideally looking for flexible staff who can work between 7am and 8.30pm 7 days. If you are looking for set shifts (mornings/evenings only, for example) please make this clear on your application as we may be able to accommodate as well. Please outline any preference for number of hours on your application.

Contract: Permanent

Rate of pay: £9.50 per hour

Start date: 25^th August.

To apply, please send a covering letter and your current CV to:

Elizabeth.Newmarch@gladlib.org

NIGHT PORTERS (42hrs 4 nights)

In preparation for our re-opening in September, we are now recruiting two Night Porters.

Our Night Porters will work from 8pm to 8am, ensuring our guests feel welcome, comfortable and safe. You will also work to a nightly task sheet to ensure that the Library is ready for the next day.

Key responsibilities:

Provide a reception service to any late-arriving guests
Support the restaurant with lounge drinks service from 8pm-10pm
Carry out public area cleaning and conference room set-ups
Complete nightly fire and security walk-round and lock up
On Duty responsibilities for night shifts, including emergency and evacuation procedures and First Aid support.
Assist in maintenance checks, if required
Maximize the service opportunities for guests to ensure return visits
Confidently handle any guest enquiries
Provide a clear handover for the morning reception team member
Help prepare the restaurant and housekeeping departments for the morning

Required skills:

Experience in a hospitality/customer-focused environment
Presentable and personable
Good communicator and self-motivated
Calm under pressure
Excellent selling and customer service skills
Can use own initiative and problem solve
Resilient and calm attitude when dealing with issues
You must respect and support the liberal and inclusive values of the Library and reflect these in your everyday performance
You must be committed to learning and supportive of your colleagues

Due to the demands of this role you must be over 18 and physically fit

Desirable skills:

First aid/Fire Marshall experience

You must have a good command of the English language, must provide proof of identity, eligibility to work in UK and any relevant qualifications and references.

What we will offer:

A comfortable, safe and stimulating work environment
The opportunity to be an important part of a unique and growing organisation
Pension scheme
2 weeks off at Christmas (the Library closes for Christmas from the 20^th Dec – 3^rd Jan)
21 days annual leave entitlement pro rata

Hours of work
42 hrs a week (average) We understand how important work/life balance is and therefore this role is offered on the basis of 4 nights working and 4 nights off. Shifts are between 8pm and 8am.

Contract: Permanent

Rate of pay: £9.70 per hour

Benefits: Pension scheme. 21 days annual leave entitlement pro rata plus Christmas closure leave.

Start date: 30^th August

To apply, please send a covering letter and your current CV to:

Elizabeth.Newmarch@gladlib.org